Companies Are Pouring 38% More Into Customer Service Tech. Many Still Won’t See ROI

Businesses have suddenly supercharged spending on customer service tech, but not all money is well spent.

BUSINESS Aug 28, 2026 Add to Reading List

Businesses have suddenly supercharged spending on customer service tech, but not all money is well spent.

I am a computer training teacher and I worked as IT support in Preah Sihanouk Province. I like to share knowledge, experience to everyone.